Huff-n-Puff Dragons will accept returns within 5 business days from the date that the order was received in-home.  You must contact us within 5 business days for return instructions.  Failure to do so, may affect our ability to process the return and any corresponding credit to your account.

Please open and inspect all packages immediately upon receipt!  Retain all shipping cartons, as well as any additional internal packing material in the event that you need to return an item.

If an item has been damaged in shipping, email us at keiger@sandyvalley.net with the purchase information. Details will be return emailed. Return item within 5 business days, in its original packaging, and you will receive a replacement item free of charge.  

In the unlikely event that you are not satisfied with your purchase, email us at keiger@sandyvalley.net with the purchase information. Please include the reason for your dissatisfaction. Details will be return emailed. Return the item within 5 business days, in its original packaging, for either a credit refund of your purchase minus a 15% restocking fee or a store credit.